Category Archives: Agile

This was going to be a more philosophical piece about how to design a good experiment when the outcome you are trying to measure is an emotional response. To be honest I doubt I would have done more than touch … Continue reading →

I could pick any number of tweets over the last couple of weeks telling us how hypothesis are better than questions, are better than stakeholder stories, are better than user stores, are better than use cases are better than features, are better … Continue reading →

I’ve grown up reading Iain Banks. From the Wasp Factory and through his culture based science fiction, I’ve read them all, usually as soon as they are released in hard back. So it was a very sad day when he gave the statement about … Continue reading →

You’ll more likely know the phrase “The Customer is always right” which was first used by Marshal Field or Harry Gorden Selfridge at the turn of the 20th century. At that time the mindset of most businesses was caveat emptor (let the buyer beware), … Continue reading →

It seems to be stating the bleeding obvious to say that trust is important, but it is. When you trust someone you’re asking them to take care of something of value to you. Trust gets created when that person demonstrates … Continue reading →